Delivery

Each piece of jewellery bought from our website is specially made to order. As a result, please allow between 2-3 weeks from the time of your purchase for your jewellery to be dispatched. Items delivered outside the UK may take longer. Majdan Rocks insures each purchase during the time it is in transit until it is delivered to you.

Please be aware that all deliveries will require a signature – so bear this in mind when giving your delivery address. If you need the item(s) urgently, please email info@majdanrocks.com and we will try and accommodate you.

We offer free UK standard shipping on all orders.

REGION

DELIVERY SCHEDULE

PRICES

UK Delivery 
- Royal Mail ‘Special Delivery’ Service.

2-3 working days

Free

Europe Delivery - Royal Mail ‘International Signed For’.

7-10 working days

£10.00

International Delivery
- Royal Mail ‘International Signed For’

7-15 working days

£15.00

European Courier Service

2-3 working days

£30.00

International Courier Service

3-5 working days

£50.00

Any import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the responsibility of the customer.

PACKAGING:
Your jewellery will be sent to you in our beautiful branded Majdan Rocks box. Please be assured that we always package our items securely and safely.  

LATE AND LOST DELIVERIES:
If your delivery has been delayed, please contact us and we will provide you with the tracking number to enable you to chase it up with the Royal Mail. We cannot refund or replace lost items until 20 working days after the date of dispatch (30 days for international items) - this is when the Royal Mail classes items as being lost.

International delivery - When items are sent to another country, your parcel is often handled by more than one postal service. Unfortunately that means delivery problems are more likely. When we send a parcel abroad, the actual delivery of the item will be the responsibility of the postal service in the country the items are going to. Delays can often be caused by customs checks, which can sometimes take up to 1-2 weeks.

Majdan Rocks cannot be held responsible for goods that are lost or delayed in transit.

For our full Refund and Exchange policy please see our Terms & Conditions.